PayPal is an effective and convenient method of allowing payment between parties, however  it may sometimes fail. We may not always be able to determine the exact nature of the problem as the data provided to EventGate in such circumstances is only general in nature.

Some common issues include:

  • No Credit available. Note, it can take a few days for newly deposited funds to clear!
  • Credit Card Expired: Check the expiry date.
  • Fraud Suspicion: Credit card processing companies use software to automatically detect┬áfraudulent┬ácredit card payments. ┬áThey don’t always get it right!
Whilst it may be frustrating to have your payment declined it may be worth trying a different card or even bank account if you have that facility available from your PayPal account.
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