Getting images to look as you want can be a challenge. We hope that the tips included in this tutorial may help solve some the more likely issues you may experience. Image Formats The first issue is to get the image in the correct format. The following formats are compatible with today’s web browsers: jpeg […]
Category: Tutorials
Creating a Group Event
EventGate has a new feature called a Group Event that makes it simpler and quicker to register members of a team or group and keep all that information in one place. This type of event is only applicable where each attendee in the group will be purchasing the same ticket(s). To avoid ‘clogging’ your registration […]
Creating a Registration Link in an Invitation Email
When you send out an email to invite your potential attendees to an event you need a link in the email for them to click on to navigate to your event registration form. There are 2 ways this can be achieved: 1. While in Edit mode of your invitation email, selected the “Registration Link” merge […]
Configuring the Invoice Due Date
By Default, when Event Gate creates an invoice where payment is still outstanding, Event Gate will set the due date of the invoice to be 14 days after the creation of the invoice, or if the event date is less than 14 days away, the invoice will be due on the event date. However, the […]
Importing Contacts
The first requirement for an email campaign is to import a contacts list to whom you wish your email to be sent. Event Gate allows for two common file formats which can exported from most contact databases (eg Outlook, Gmail, Excel etc). These formats are: CSV (comma separated values) Tab Delimited Note: If your file […]
How to View Responses to Registration Questions
If you have added custom questions, follow these steps to access the responses: On your events list view, click the ╬ô├ç┬úAttendees List╬ô├ç┬Ñ icon Click the “Download” button to download the report in Microsoft Excel format You will find the responses to your custom questions in the downloaded report in the last columns.Γö¼├í
How to Change Registration Details
In an ideal scenario, your attendees will enter the correct details when they first register for your event. Γö¼├íHowever, there are instances where an attendee needs to change there registration details. Γö¼├íThese changes may include: Changing the attendees registration and/or invoice details Cancelling the registration Cancelling an invoice This tutorial will provide a walk through […]
Dietary Requirements and Other Additional Information
It is common for event organisers holding dinners to need to collect the dietary requirements for each dinner guest. This is an opportunity to demonstrate some of theΓö¼├íquestionnaireΓö¼├ícapability of Event Gate. 1. Edit the event you wish to add the dietary requirements question. 2. Navigate to the “Attendee Details” tab. 3. Click the “Add Detail […]
Ticket Combinations
There are various ways in which tickets can be combined in a registration form. This tutorial will cover a number of different popular ticket combinations possible with Event Gate. An overview of the different ticket combinations detailed in this tutorial include: 1. Single purchase tickets, where registrants can only register one ticket per attendee details […]
Reordering Tickets and Questions
You can quickly change the order of questions and tickets by simply dragging the item to the position you desire.