By default your event invoices and confirmations will be emailed using your name and email address. If you have multiple users (see features) you can configure different contacts to be used for each event. You add additional users via the Settings -> Users menu: Clicking the “Add User” button displays the user form: For the […]
All posts by Event Gate Admin
Discount Tickets for Members
You can set up Event Gate so that your members can receive a discount from the full ticket price. Before starting this tutorial, you will need to set up your members group in the Event Gate contacts. To do this, as with other discount tickets you need to add the full price ticket first. Γö¼├íOnce […]
Images in Emails
Getting images to look as you want can be a challenge. We hope that the tips included in this tutorial may help solve some the more likely issues you may experience. Image Formats The first issue is to get the image in the correct format. The following formats are compatible with today’s web browsers: jpeg […]
Creating a Registration Link in an Invitation Email
When you send out an email to invite your potential attendees to an event you need a link in the email for them to click on to navigate to your event registration form. There are 2 ways this can be achieved: 1. While in Edit mode of your invitation email, selected the “Registration Link” merge […]
Configuring the Invoice Due Date
By Default, when Event Gate creates an invoice where payment is still outstanding, Event Gate will set the due date of the invoice to be 14 days after the creation of the invoice, or if the event date is less than 14 days away, the invoice will be due on the event date. However, the […]
Event Gate Release v2.3
In this release we have mainly been working on a few ‘under the hood’ tweaks to ensure Event Gate provides a positive user experience, while added a few new features detailed below: Deposit Tickets Deposit tickets are a new ticket type and are a key feature in this release.Γö¼├íDeposit tickets allow you to collect a […]
Importing Contacts
The first requirement for an email campaign is to import a contacts list to whom you wish your email to be sent. Event Gate allows for two common file formats which can exported from most contact databases (eg Outlook, Gmail, Excel etc). These formats are: CSV (comma separated values) Tab Delimited Note: If your file […]
How to View Responses to Registration Questions
If you have added custom questions, follow these steps to access the responses: On your events list view, click the ╬ô├ç┬úAttendees List╬ô├ç┬Ñ icon Click the “Download” button to download the report in Microsoft Excel format You will find the responses to your custom questions in the downloaded report in the last columns.Γö¼├í
How to Change Registration Details
In an ideal scenario, your attendees will enter the correct details when they first register for your event. Γö¼├íHowever, there are instances where an attendee needs to change there registration details. Γö¼├íThese changes may include: Changing the attendees registration and/or invoice details Cancelling the registration Cancelling an invoice This tutorial will provide a walk through […]
Why am I not receiving any emails?
Event provides you with the option of receiving confirmation emails each time an attendee registers for your event. Γö¼├íIf you are not receiving the confirmation emails please check that this option is turned on from the “My Details” menu: If this option is turned on, the next thing to check is your Junk email folder, […]