More an more breaches of internet security are happening, typically resulting in personal information being leaked into the hands of hackers and potentially used for nefarious purposes. What Security Measures are Used by Event Gate? 1. SSL Encryption All transmitted information between your PC, Laptop or Mobile phone and Event Gate is encrypted with an […]
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Multi-Factor Authentication (MFA)
What is It? MFA means that when you attempt to login to an application, apart from a username and password, a separate step on a different application and/or device, to confirm your identity, usually involving an SMS or token. Why is it a good idea? Using a separate method to authenticate makes it vastly more […]
Removing GST Charges from your Event
GST is included by default, however, under some circumstances GST is not chargeable.┬á You may need to confirm with your accountant if GST is applicable for your event. You can change the GST default setting via the Settings -> Payment menu: If you need to change the GST settings for specific event this can be […]
Add Event to Calendar
When registrants register for an event, Event Gate offers a way to easily add the event to their calendar. Adding Calendar Details When the “Add to Calendar” feature is enabled on your account, you have some more options around setting the dates and times for your event.┬á This includes allowing an event to span multiple […]
Processing Payments in Different Currencies
On request, for Premium accounts, Event Gate can enable processing ticket payments in different currencies. Once this feature is enabled for your account, a currency selector will be added to the “Payment” tab for your event: Choose the currency in which your ticket purchases will be processed. Please note, not all Payment Gateways support multiple […]
Customising Invoices and Confirmation Emails
If you need to append or modify the information provided in the Invoice and Confirmation emails Event Gate provides the ability to modify the header and footer regions. You can find the customise invoice header and footer buttons on the Payments tab, in the Edit Event wizard under invoice settings: Customise Header and Footer options: […]
Ticket Groups – Ticket Classification
When adding multiple ticket groups to an event, say a multi day event, it may be necessary to add ticket classifications so that it can be easily identified which group a ticket purchase belongs. For example, lets say you have an event that runs over 2 days and has 2 ticket options, concession and full […]
How to Resend an Invoice
Invoices can be resent to registrants via the Payments report: You can then use the search box to locate the invoice by typing in the invoicee’s name or the invoice reference number. Γö¼├íYou can then click the View icon (magnifying glass) to view the invoice prior to resending it: Then, from the Invoice Actions dropdown […]
Email Compatibility
We have aimed to ensure emails sent out by Event Gate have maximum compatibility with most common email clients including: Web Based AOL Web Gmail Outlook.com Yahoo Mail Desktop email clients Apple Mail 6 Lotus Notes 8 Outlook 2000 Outlook 2003 Outlook 2007 Outlook 2010 Outlook 2013 Thunderbird Mobile email clients Android 2.3 Android 4.0 […]
Creating Event Invitation Emails
Event Gate makes it easy to send out event registration invitations for your event. Γö¼├íIn this tutorial we will demonstrate how an invitation email is created and formatted. When editing an event, selected the “Invite” tab. Select “Yes” to set up an email invitation and then click “Create Email”. The format of the email will […]